Solutions Architect

Dray Luckadoo

ServiceNow - Moveworks

I design and build enterprise AI agent solutions that connect people, workflows, and systems. My work focuses on turning complex technical architectures into clear, working demonstrations and reusable assets that help customers move from evaluation to adoption.

About

My background combines solution architecture with hands-on engineering. I advise enterprise customers on platform design, integration patterns, and AI adoption, and I build the prototypes, demos, and tooling that make those conversations concrete.

I am most engaged when a technical idea needs to be explained to both an engineering team and an executive audience, and when a proof of concept needs to become something a team can actually use.

Focus Areas

Enterprise AI Agents

Designing agent experiences for employee service, IT, and HR workflows, including agent building, orchestration, and governance.

Integration Architecture

Connecting enterprise platforms through MCP, A2A, and API-based patterns to deliver secure, scalable solutions.

Solution Prototyping

Building working demonstrations and proofs of concept that validate architecture decisions before implementation.

Automation and Tooling

Developing internal tools and document-generation workflows in Python and Node.js that scale team capability.

Selected Work

Browser DOM Recorder

Creator, Chrome extension

A browser extension that records interface interactions to support pre-recorded product demonstrations, making demos more consistent and repeatable across presenters.

Chrome Extension JavaScript Demo Tooling

Token Utilization Monitor

Architect and developer

An internal tool that compares token consumption between direct MCP connections and platform-mediated access, helping teams make informed decisions about integration cost and design.

MCP Python Cost Analysis

Enterprise AI Agent Demonstrations

Solution architect and builder

End-to-end agent demonstrations for enterprise prospects, covering conversational employee experiences, catalog-driven requests, and integration with existing systems of record.

Agent Studio Now Assist Solution Architecture

Presentation and Document Generation Toolkit

Developer

Scripts and reusable skill files that generate PowerPoint and Word deliverables programmatically, turning raw technical content into consistent, presentation-ready material.

Python PPTX DOCX

Technical Expertise

ServiceNow platform architecture, Moveworks integration, Agent Studio, Action Fabric and MCP, A2A protocols, Now Assist, AI Control Tower, Employee Center, Python, Node.js, and Claude Code.